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Privacy
Policy
Cap-it.com has created this privacy policy to inform you of the information
gathering and dissemination practices for this Web site, www.cap-it.com.
Because we want to demonstrate our commitment to your privacy, we have agreed
to disclose our information practices and to notify you of:
1.
What
personally identifiable information of yours or third party personal
identification is collected from you through this Web site
2.
The
organization collecting the information
3.
How the
information is used
4.
With whom
the information may be shared
5.
What
choices are available to you regarding collection, use and distribution of
the information
6.
The kind
of security procedures that are in place to protect against the loss, misuse
or alteration of information under National 4wd control
7.
How you
can correct any inaccuracies in the information
8.
If you
have questions or concerns regarding this statement, you should contact our
Customer Service Department by email at onlinestore@cap-it.com
Visiting www.Cap-it.com:
Your IP address, browser and reference site domain name are logged every time
you visit our site. This data is used strictly for the analysis of load
information and maximizing the efficiency of our servers. Except as provided
in this privacy policy, we will not share this data with anyone in any way.
Using
Cookies:
"Cookies" are files stored on your computer's hard drive by your
browser. These cookies help us identify our account holders and optimize
their shopping experience. They do not include any data that will identify
you personally. They will, however, allow you to use some specialized www.cap-it.com
features. Cookies also allow us to hold selections in your shopping cart when
you leave our site without checking out. Most browsers accept cookies
automatically, but allow you to disable them if you wish.
Ordering
from www.cap-it.com:
When you order from www.cap-it.com, we need your name, email address,
shipping address and credit card number/expiration date. We use this data to
process your order, ship it and send you order and shipping confirmations via
email. Except as provided in this privacy policy, we will not sell, rent, or
give out this data to any other organization without your consent. (However,
we will cooperate fully should a situation arise where we are required by law
or requested by a law enforcement agency to provide information about a
customer.) We use the purchases you make to customize our product
recommendations. We also track customer traffic patterns and site usage.
Traffic and usage data is used only to improve our site's design and provide
our customers with a fulfilling shopping experience. Order Fulfillment:
Located in Ontario Canada, provides some of our customers order fulfillment
and shipping services. They have access to information needed to accurately
fulfill and ship your orders.
Opening a www.cap-it.com:
We require your name, location, address, email address, and telephone number,
to open an account for you. We also ask some additional optional questions to
help us better serve you. Except as provided in this privacy policy, this
account data is never shared with anyone in any way without your consent.
(However, we will cooperate fully should a situation arise where we are
required by law or requested by law enforcement agency to provide information
about a customer.) To correct any account data, simply sign on and fix the
information that is incorrect.
Customer
Service:
When you email us,
your emails are stored within our system so that we may refer to previous
emails from you as needed so that we may properly address your questions and
concerns Except as provided in this privacy policy, the information you
provide to our customer service department is not shared with anyone without
your consent.
Our Third
Party Relationships:
We have established
several relationships with third parties vendors to best serve our customers.
1.
Order
Fulfillment: Certain vendors of ours provide customer order fulfillment and
shipping services on our behalf. These vendors have access only to
information needed to accurately fulfill and ship orders, which are processed
through such vendors. These vendors have agreed to not use any personally
identifiable information of customers for any other purpose.
2.
Credit
Card Processing: We use Global Payments to process credit card orders. We
supply them with data for credit card authorization and fraud detection only
and they are restricted from using the data for any other purposes.
3.
Web Site
Evaluation: From time to time, we engage certain third parties to observe,
track and report on the behavior of the users of this Web Site in order to
evaluate the performance and features of this Web Site. These third parties
will only have access to information to the extent necessary and will be required
to not use any personal information for any other purpose.
4.
Marketing
and Promotions: From time to time, we engage certain third parties to assist
in the dissemination of marketing and promotional offers (i.e. e-mails) to
those customers who have agreed to receive such offers. These third parties
will only have access to information to the extent necessary and will be
required to not use any personal information for any other purpose.
5.
Additional
Third Party Relationships: From time to time, we engage other third parties
to assist in providing marketing, order processing and fulfillment services.
These third parties will only have access to information to the extent
necessary and will be required to not use any personal information for any
purpose other than providing such services.
6.
We may
share non-personal, non-individual statistical information with our marketing
partners, advertisers or other third parties for research purposes. This
means we may share with a third party how many customers purchased a specific
product, but not whether an individual purchased any particular product.
Security
Policy:
We use state-of-the-art Secure Socket Layer (SSL) encryption technology to
protect your personal information. The only time you are required to sign on
our site is when you are making a purchase. On the Checkout page, you will be
asked to access your existing account or create a new one. Existing account
holders are prompted for their ID (your email address) and password. This
password is for your protection. If you don't have your password, there is a
link that reads "Lost your password?" Click on this for
instructions on how to get your password. Only employees who require personal
information to best serve our customers have access to your personal data. To
ensure only necessary access, this data is password protected. All of our
employees with access to this data are trained on our security policy and
practices when they are hired. Periodically, these employees are given a
refresher course to ensure security of this data. Our site is reviewed every
two years for security.
Changes to
Privacy Policy:
We will notify all
customers and account holders of material policy changes via email as they
arise. These changes will be found on this page.
Questions about
our Policies:
You can contact us by
email at onlinestore@cap-it.com
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